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Frequently Asked Questions

Find answers to common questions about DesignToolbox.AI. Can't find what you're looking for? Contact our support team for help.

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Browse our FAQ categories to quickly find the answers you need.

About DesignToolbox.AI

What is DesignToolbox.AI?

DesignToolbox.AI is an AI-powered toolkit designed for spatial and product designers. We provide a comprehensive suite of tools including sketch-to-render conversion, image editing, material replacement, HD upscaling, background removal, and more. Our tools help interior designers, architects, and product designers work faster and produce higher quality outputs.

Who is DesignToolbox.AI for?

Our platform is built for design professionals including:

  • Interior designers looking to visualize spaces and generate renderings quickly
  • Architects who need to present concepts and aerial views
  • Product designers creating marketing materials and product visualizations
  • SketchUp users who want to convert 3D screenshots into photorealistic renders
  • Design studios looking to accelerate their creative workflow
Do I need to install any software?

Many of our AI tools work directly in your browser with no installation required. For advanced features and local AI processing, we offer a Windows desktop application and a SketchUp plugin. The desktop app provides GPU-accelerated processing for faster results and offline capability.

What image formats are supported?

Our web tools support JPG, JPEG, and PNG image formats. The maximum file size is 10MB per image. Some tools also support uploading multiple images at once for batch processing or multi-image editing.

Is my design data kept private?

Yes, we take privacy seriously. Your uploaded images and design files are processed securely and are not shared with third parties. We do not use your designs to train AI models without your consent. For maximum privacy, our Windows desktop app supports fully local processing with no data leaving your computer. Read our Privacy Policy for more details.

Using Our Tools

What AI tools are available?

We offer 60+ AI tools, including:

  • Sketch to Render - Transform hand-drawn sketches into photorealistic renders
  • AI Image Perspective - Generate multiple viewing angles from a single image
  • Material Replace - AI-powered texture and material swapping
  • HD Upscale - Enhance and upscale images up to 4K resolution
  • Background Removal - One-click background removal with local/global modes
  • Image to Video - Convert static images into smooth animations
  • RoomFlow - Interior raw space to rendered room visualization
  • SnapRender - SketchUp screenshot to photorealistic render
How does Sketch to Render work?

Upload a hand-drawn sketch, line drawing, or SketchUp screenshot, then add a text prompt describing the desired style and mood. Our AI model analyzes the structure of your sketch and generates a photorealistic rendering in under 60 seconds. You can iterate on results by adjusting the prompt or uploading refined sketches.

Can I use the generated images commercially?

Yes. Subject to your subscription plan and our Terms of Service, you are granted rights to use AI-generated outputs for both personal and commercial purposes. This includes using renders in client presentations, marketing materials, and design proposals.

What is the output image quality and resolution?

Output quality depends on the tool being used and your input image. Most rendering tools produce images at 1024px or higher resolution. For larger outputs, you can use our HD Upscale tool to enhance images up to 4K resolution. The AI maintains detail and clarity during upscaling, making the results suitable for print and presentation use.

What is the difference between the web tools and the Windows app?

The web tools run in your browser using our cloud servers for AI processing. The Windows desktop application runs AI models locally on your machine, offering GPU-accelerated processing, offline capability, and full data privacy since nothing leaves your computer. The desktop app also includes additional tools and integrations not available in the web version.

Plans & Payment

Is there a free plan or trial?

Yes, new users receive free credits upon registration that can be used to try all of our AI tools. This allows you to experience the quality of our tools before committing to a paid plan. Visit our Pricing page for details on all available plans.

How does the credit system work?

Each AI operation consumes a certain number of credits. Different tools may consume different amounts of credits based on the complexity of the operation. Credits are included in subscription plans and can also be purchased separately. Your credit balance is displayed in your account dashboard.

What payment methods are accepted?

We accept major credit and debit cards (Visa, Mastercard, etc.) through Stripe for international users. For users in China, we also support Alipay and WeChat Pay. All payment processing is handled securely through trusted third-party payment providers.

Can I cancel or change my subscription?

Yes, you can upgrade, downgrade, or cancel your subscription at any time. If you cancel, you will retain access to paid features until the end of your current billing period. Plan changes take effect at the start of the next billing cycle. No cancellation fees apply.

Do unused credits roll over?

Credit rollover policies depend on your subscription plan. Please check our Pricing page for specific details about credit validity and rollover rules for each plan tier.

Still Have Questions?

Our support team is here to help. Reach out and we'll get back to you as soon as possible.

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